Directory Owners … Incredibly Bright People, Doing Incredibly Stupid things!

You know, it not too often that I take a little bit of time to actually rant about something near and dear to my heart, but today I’ve decided it was time.

I was browsing through my favorite forums today and decided I would take a peek into the directory forum and see what was happening. I enjoy doing a quick glance over the thread titles and then basically start reading from there. However, for some reason, during my quick glance of the threads, things really hit a nerve today, I am not sure why but they did.

digital point forums

Could it be because of the multitude of threads promoting selling of high Pagerank (PR) directory links? Maybe it is all the new directory submission solicitations advertising free inclusions for a limited time offer? Or perhaps it is the endless number of directory evangelists pushing the viability of running a turn key directory? Oh and then there are the so called “Directory Gurus” freely offering lame advice and the “cure-all pill” of changing your default layout to improve the way Google views your site and the chances of getting indexed and achieving high SERPs.

What ever it is, I think its time for a wake up call!!! If you are a directory owner or thinking of getting into the directory business heed this advice:

You WILL NOT and CAN NOT make a living using turn-key directory script deployments! (… and changing the default layout isn’t going to help).

As it stands today, many of the web directory business models promoted by the developers of these turn key scripts are not viable. Sure they come up with these great add-ons that allow you to provide deep links to sites or add-ons that show the PR of the listed site and an accompanying cute little thumbnail of the site. But really where is the value? The truth of the matter is that these directories are just useless sites packed full of links with absolutely no value – other than perhaps a link to the submitter’s site. 99% of today’s directories are just an accumulation of links to sites.

Question:
So how do you create value with your directory and monetize its potential?

Answer:
It involves a significant paradigm shift. It also involves understanding the critical elements of the “web directory food chain”, and how to provide value to each of those elements while incorporating a viable and sound business model that supports each element.

Question:
What comprises the “web directory food chain”?

Answer:
There are four critical components to the web directory food chain.

1. The site owner (that would be you)
2. The advertiser
3. The visitor
4. The web site (note how I didn’t say directory)

If you fail to provide value to any of these elements, your directory is more than likely going to fail.

How do you create value for all elements of the web directory food chain?

Let’s get one thing straight off the get-go; stand alone web directories are useless. If you want to build a successful business model and make money using directories you need to offer more than just a directory.

I strongly suggest people get out of stand alone directories if you are not willing to invest the time and energy to produce something of value. If you are stuck on monetizing a directory, at least make it specific to a particular niche as global/broad directories are again useless and serve no purpose.

The solution is quite simple; create a niche directory and then wrap some other features around the directory to create what the industry refers as a vertical. A vertical is similar to a portal but much more targeted to a specific niche. This alone can propel your traffic and earnings way beyond what directories typically generate.

Creating additional services around your directories sends a very clear message to your site visitors and potential advertisers. It is telling them that you mean business, you understand what they want and you want to provide the most value to your visitors and advertisers. Ummm yah its not always about you!!

So what does this look like? What kind of services are we talking about? Let’s take the example of the setting up a Golf vertical and associated services. The following is an example of a few services you could create;

  • create a Buy/Sell/Trade classifieds for golf equipment
  • create an article section where you post Golf Tips and Product reviews
  • create news area where you publish the latest and greatest news around golf
  • create golf course rating card where people can comment on courses they have played
  • setup a coupon area where golf courses and golf shops can post coupons
  • create a golf meetup section where golfers can find others to play with
  • setup a forum where people can talk it up
  • setup a blog and share your expertise
  • create an auction are where people can auction off their goods
  • allow for banner advertising and other monetization programs for advertisers

Providing some of these services for free initially, will kick start your vertical and generate some much needed interest and traffic to your site. Don’t be scared to charge for some of your other services as this also sends a message to potential visitors and advertisers – “I’m a business, not a fly by night operation.” As popularity increases, you can start turning some of your remaining free services to paid services.

Congratulations you have just created multiple streams of income for your site and we haven’t even talked about your directory yet..

One of the most common mistakes made by directory owners is that they create a directory for the sole purpose of providing links to any site that submits to them; thus the term “link directory”. Diversifying of your listings is a key component for success. You need to understand that not everyone has a website and that not everyone has the capacity or desire to process orders online. So remember to also service those that others fail to service or adequately accommodate!

When looking at setting up your directory, your primary objective should be to create a “business directory” that supports listings for sites and companies that have an online presence and for companies with no web presence. This will let you accommodate both online and “brick & mortar” advertisers and businesses. You are now opening your door to all sorts of businesses!!! Do you understand the message I am trying to convey?

Now take a second to sit back and look at your directory!! Do you offer other services that compliment your directory, add value and give users a reason to keep coming back? Are you accommodating those whom for one reason or another don’t have a website but are intent on doing some business online?

At this time, 99% of you don’t !!!

So let’s revisit, the web directory food chain and see if by creating a vertical around your directory creates value for every element.

1. The site owner

By creating these varieties of services and a vertical, you have created multiple streams of income. You will start to make more money from different sources other than just listings. You will be able to up sell and create more diverse set of service offerings for your visitors and advertisers. As you see results, you will start to dedicate more time to your vertical knowing you are providing more value to your visitors and advertisers. You will have more fun managing your site and make more money.

You win!

2. The advertiser

The vertical will provide the advertisers with additional products and services that go beyond the traditional directory listing purchase. As you establish a base of users and traffic, the advertiser will start to see more and more leads and conversions originating from your site. Your advertiser’s competitors will quickly spot your site while researching some of your advertisers and will want to leverage your services in order not to be left out. Advertisers will not hesitate to make more long term advertising commitments with you.

Advertisers win!

3. The visitor

Your vertical will start providing a diverse range of information to the visitors. They will slowly start to realize that your site is more than just a link directory. They will start to tell their friends about your site. They will start to find information and products they are seeking. You will start to build and become a community where your visitors can interact real-time and build additional information and content for your site. Visitors with web sites will start back linking to your vertical and your sites popularity will increase.

Visitors win!

4. The web site

Say good bye to a boring, useless and an uneventful web site. With your vertical, you are now transforming your turn-key directory into a site that is community focused and packed full of useful products, services and information. You are increasing the value of your virtual real estate. Advertisers and visitors will start to recognize that this is the place to be. Advertisers will not shy away from listing, using or paying for your services. Visitor traffic and involvement will increase. Google and other search engines will start indexing more and more of your content and will start looking at you as an authoritative site. Your site will start rising to the top of SERPs based on its true merit.

Everyone wins!

So remember, create value and stop the clutter of useless and ineffective turn key directories!! Use your time wisely and create something you are proud of and are able to monetize to its fullest extent. Separate yourself from the 99% of turn-key directory owners whom are out just for the quick buck. Build your niche specific vertical and contribute useful content and resources valued by all.

For those wanting additional readings, Rand Fishkin from SEOMOZ.com has put together a nice summary called:

What Makes a Good Web Directory, and Why Google Penalized Dozens of Bad Ones.

22 Responses to “Directory Owners … Incredibly Bright People, Doing Incredibly Stupid things!”


  1. 1 Zap Apr 30th, 2007 at 6:07 am

    Very good, sound advice, goatman!
    You have written a well thought out plan for people to follow that looks like it would provide a great resource for everyone involved.

  2. 2 Pete(britishguy) May 1st, 2007 at 5:41 pm

    Thanks for compiling a very well thought out and constructed analogy of the Directory Market

    Most of your points raised are essential elements needed now and in the future for innovative directories

    Thanks again :)

  3. 3 TripOriginator.com May 2nd, 2007 at 1:07 am

    This is a great advice and I would definitely follow it. I just made my first directory (about travel) but It was only as you said a “link directory”. I have added an article section, with unique (not republished) articles and the traffic really increased. Now I’m developing a forum part for it and classifieds section.
    Thank you very much. Your advice is really inspiring.
    Milan
    TripOriginator.com

  4. 4 Richie May 2nd, 2007 at 9:26 pm

    Very well written article,LaCabra!
    The problem is that my directory is a general one,do you have any suggestions?
    -Richie

  5. 5 raje May 2nd, 2007 at 10:17 pm

    good article but you have not mentioned which directories met your creteria. Some of the points which you mentioned, i will try to implement in my directories.

  6. 6 Steven May 2nd, 2007 at 10:49 pm

    People dont realize that great directories like Aviva became great directories because they offer more than just a directory, they offer themes, content, etc.

    You hit the nail on the head with this one. Good write up.

  7. 7 linkstraffic May 3rd, 2007 at 6:06 am

    Good points you are having here.
    We tend to provide many services along with our directory and the vertical strategy you are highlighting is part of our purpose.
    Cheers.

  8. 8 Mike Dammann May 3rd, 2007 at 8:47 am

    Creating additional services around your directories sends a very clear message to your site visitors and potential advertisers. It is telling them that you mean business, you understand what they want and you want to provide the most value to your visitors and advertisers.

    been saying that for a long time :)

  9. 9 Frank May 3rd, 2007 at 9:10 am

    Richie:
    Try if at all possible to focus on a niche and go vertical. However, if you are really stuck and want to stick it out with a general directory, simply start adding more complementary services.

    For example, Start a blog and start doing small but accurate reviews on sites that are submitted. Complement the site reviews with product reviews that some of your listing sites may be selling. Remember to sign up for their affiliate program, if they have one, and when you do your review make sure to include your affiliate link when referencing the site. Do remember, that not all reviews need to be positive. A product you may dislike others my actually find value in.

    Richie PM me for more ideas.

    Raje:
    I do not mention specific sites as I try to illustrate what I am conveying through the sample in my writings. I learned a long time ago that it is difficult for people to think a little out of the box, and as such I do not sight specific examples as I do not want to encourage people to duplicate another’s hard work. That being said, I gladly share examples of companies, who are large corporations and have little to worry about. Visit www.alibaba.com for a little example and twist on what I was referring to.

    Steven:

    Yes, they are definitely moving in the right direction but still have a little ways to go. Will be interesting to see if Aviva really endorses the idea of a vertical and push the other directories to follow suite.

  10. 10 Richie May 3rd, 2007 at 8:49 pm

    Very nice suggestions there Frank!
    Then I’ll have another income stream,thanks! :-)

  11. 11 Chris Coyier May 3rd, 2007 at 8:59 pm

    Hello -

    I’ve been working on a niche directory site recently and just kind of stumbled on this article. Very good information. I’d be interested to get an opinion on if my idea is headed in the right direction or not. I am genuinely trying to create useful content - so hopefully I can make it happen somehow.

    http://24hourmadison.com

    Thanks!

  12. 12 Frank May 3rd, 2007 at 9:54 pm

    Chris:
    I have to say that this is the first time that I have seen a directory built using a blog format - definitely something new in my time online.

    I would suggest that you include a little more information on the businesses you are showcasing. Perhaps take a little bit of time and as time permits interview the business owner and get some additional information. Another strategy could be to approach each business and solicit from them coupons that you can add to your directory that users can redeem for savings.

    Good Luck and keep at it!

  13. 13 Amit patel May 4th, 2007 at 8:14 am

    The article rocks :)
    Lets see how this Directory game grows and what kind of future it has :)
    I Personally feel SERPS Content Visitor Satisfaction is more> worthy than PR PS Whatever.
    Amit

  14. 14 Myeeosblog.com May 4th, 2007 at 6:11 pm

    This article was a great find for me. I just started a blog regarding a new social networking site that is in the planning stage plus I want to build a directory around the social network theme. This has been a tremendous source of information and inspiration.

    Thanks!

  15. 15 Chris Coyier May 6th, 2007 at 12:10 pm

    @Frank:

    Thanks for the suggestions! My highest priority is, like you said, including more information about each business. I think that will help everyone involved. I am in the processes now of personally contacting each business through a post card campaign with follow up phone calls.

    My biggest problem is market size. This approach is going to work well in Madison, as the total number of businesses is low enough it can be easily handled by my small team. But that low market size limits the audience and potential revenue.

    The next Metro I hope to move to is Chicago, where I am already compiling data. But that market size is so large it’s going to be much more difficult to handle in the same one-on-one way.

    Time will tell.

  16. 16 LinkPush May 13th, 2007 at 5:38 am

    Great article.

    Just setting out launching several of my own directories and found your advice both useful and inspiring.

    Never really thought about the niche market. Will be sure to move in that direction with my next directories.

    Thank you for the advice.

  17. 17 Kim May 15th, 2007 at 6:23 am

    Great Advice! I have a real issue with alot of directoy owners running such poor sites. I hope alot will read this and take it to heart :-)

  18. 18 Abhishek Daaga May 25th, 2007 at 2:13 pm

    Nice Article..!!!!

    If we & all the dir owners follow this then all can make money…. But…. :(

  19. 19 mann3r Jun 4th, 2007 at 10:17 pm

    very nice and encouraging article indeed. And let us see how other directory owners react to the article you have posted or implement the way you want it

  20. 20 TK Sep 7th, 2007 at 5:51 am

    This is a very good article.

    For a very long time we have been adding value to any directory that we run. That is why we have directories that get 4,000 uniques per day.

    All of our directories have a blog that also runs news and articles our teams write.

    In addition, we have other pieces that we are adding over the next few months.

    Remember, Yahoo was just a directory when it started. Adding content made it into a company.

  21. 21 John Sep 13th, 2007 at 1:46 pm

    An eye opener for me, i thank you for putting this together and im going to be doing some serious thinking and planning.

  22. 22 Aditya Kumar Singh Sep 14th, 2007 at 5:36 am

    Its nothing but a business built upon smokes and mirrors which doesnt have any long term value

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